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Residents in Azores and Madeira

   ok - applicable     x - not applicable  
S4 - flights operated by SATA Internacional between Azorean archipelago and Mainland/Madeira.
SP - flights operated by SATA Air Açores within Azorean archipelago.
  Resident Discount Resident Semi-Flex Resident Flex
Eligibility
Residents in Azores travelling within archipelago, to Madeira island or Mainland;
Residents in Madeira island to Azores.
Personal identification (Citizen Card /  Passport) and VAT account card must be presented at check-in time for elegibility purposes. (+ info)		 ok ok ok
Baby Discount (0-23 mths)
Without seat - 90% 		 ok ok ok
Child Discount (2-11 yrs)
 S4 - x
SP - 50%		 25%
 33%
Flight Changes* S4:
Payment before the originally flight scheduled time - € 100
Payment after the originally flight scheduled time - € 150
SP: not allowed.
For reservations made 48h before departure - changes are not allowed		 Payment before the originally flight scheduled time - € 50
Payment after the originally flight scheduled time - € 100
 S4:
No-show fee varies with route: 27€ - 38€
SP:
No-show: 15€
Minimum Stay S4 - Saturday to Sunday
or 3 days
SP - No limit		 Saturday to Sunday
or 2 days
 No limit 
Maximum Stay
12 months		 ok ok ok
Hand Baggage
Maximum - 6 kilos
55X40X20cm		 ok ok ok
Checked Baggage
Maximum - 20 kilos		 ok ok ok
Payment
At same time with credit  card		 ok ok ok
Cancellation and Refund x Before departure: 100€
After departure: x		 S4: ok
SP:
no-show - 15€
SATA IMAGINE Miles varies with fare class 100% 125%
Priority Check-in x x x
Exclusive Embark and Disembark x x x
Lounge Access x x x
Magazines and Newspapers x x x
Meal on Board S4 - ok
SP - x		 ok
 S4 - ok
SP - x

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* If the originally purchased fare is not available for the new dates, you may have additional charges.