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Resident Passengers

Eligibility and Documentation

The following passengers are eligible for resident fares:

a) Portuguese citizens residing in the Azores or Madeira for at least 6 months with personal identification from Azores/Madeira, or for less than 6 months if having a work contract valid for at least one year. These passengers must present the following documents at the time of ticket purchase and check-in: citizen card or income tax card number, personal identity card/passport and, if applicable, work contract*.

b) Citizens of the European Union, Switzerland and Brazil (2000 Porto Seguro Treaty) and their family members residing in the Azores or Madeira for at least 6 months, or for less than 6 months if having a work contract valid for at least one year. These passengers must present the following documents at the time of ticket purchase and check-in: official document issued by Portuguese authorities indicating the passenger’s residency in the Azores or Madeira for at least 6 months, national citizen’s card /passport and income tax card number and, if applicable, work contract*. Brazilian citizens must also present a special identity card or citizen card or a certificate issued by Conservatória dos Registos Centrais with reference to the 2000 Porto Seguro Treaty or the status of equal rights and obligations between Portuguese and Brazilians.

c) Members of the Regional Government and government-appointed citizens, including those residing in the region for less than 6 months. These passengers must present the following documents at the time of ticket purchase and check-in: official document issued by the Public Administration with reference to the passenger’s employment status and personal identity card/passport.

d) Public administration, civil and military personnel on temporary assignment, including those residing in the region for less than 6 months. These passengers must present the following documents at the time of ticket purchase and check-in: official document issued by the Public Administration with reference to the passenger’s employment status and duration (initial and ending date) and personal identity card /passport.
 
*Note: The citizens referred to in a) and b) who do not meet the first requirement must present a work contract. The declaration must state and prove the below information:
 - Name and passenger identification - personal identity and tax numbers;
 - Company is located in Madeira or Azores;
 - Passenger has less than 6 months residence in Madeira or Azores;
 - Work contract valid for at least 1 year.
The declaration must be validated by company with name, signature, job, title and stamp. Declaration is valid for 6 months after their issuance.

Minors passengers must confirm identity and show income tax card and identification of one of the parents. Furthermore, a document is required, indicating the place of residence of the minor and his travel permit. 

When an income tax card does not mention contain the passenger's name and tax identification number, the passenger must also prove their residence through a financial statement.

This fare cannot be applied if at ticket issuance, the passenger fails to present all necessary documentation/identification.
At check-in, if the passenger fails to present documentation/identification, acceptance will be refused unless the ticket is reissued at the regular fare.

Applicability

Resident fare is valid to travel from/to the island of residence and from/to any gateway.
Passengers residing on the islands of Santa Maria, São Miguel, Terceira, Pico and Faial (gateways) must travel on direct flights. Inter-island flights in the island chain or departures/arrivals via other gateways can only be included on days without direct flights, and provided that the flight is not to/from an island other than the island of residency.

Additional Information

(available only in portuguese)