Europe – USA

  Discount Semi-Flex Flex SATA Plus
Baby Discount (0-23 mths)
Without seat - 90%		 ok ok ok ok
Child Discount (2-11 yrs)
20%		 x ok ok ok
Flight Changes* Until 22 days prior to departure: €150/USD200 + fare difference if applicable.
Within 22 days to departure: x.
Not permitted in case of no-show.
Changes on inter-islands flights within Azores: 60$/50€ for reissue/revalidation.		 Penalty before departure: €150/CAD200 + fare difference if applicable. 
Penalty after departure: €200/CAD250 + fare difference if applicable.  
Changes on inter-islands flights within Azores: 60$/50€ for reissue/revalidation.		 Until 23 days prior to departure: €110/USD150 + fare difference if applicable.
From 22 days until 4 days before departure: only permitted in case of upgrade to business class.
Within 3 days to departure: not permitted.
Not permitted in case of no-show.
Changes on inter-islands flights within Azores: 60$/50€ for reissue/revalidation.		 Until 72 hours prior to departure:
€110/USD150 + fare difference if applicable.
Within 72 hours to departure: x.
Not permitted in case of no-show.
Changes on inter-islands flights within Azores: 60$/50€ for reissue/revalidation.
Minimum Stay
No limit		 ok ok ok ok
Maximum Stay
 3 months 12 months 12 months 12 months
Hand Baggage
Maximum - 6 kilos / 55X40X20cm		 ok ok ok Maximum - 10 kilos
56X45X25cm
Checked Baggage
Maximum - 50 kilos (110 lbs) / 2 volumes		 ok ok ok Maximum - 64 kilos (140 lbs) / 2 volumes
Payment
At same time with credit card		 ok ok ok ok
Cancellation and Refund x Penalty before departure: €250/CAD300 
Penalty after departure: x 
Fuel surcharge non-refundable for non-refundable fares.		 Until 23 days prior to departure: refundable minus €150/USD200.
Between 22 days and 4 days before departure: 75% refundable minus €150/USD200.
Within 3 days to departure: x		 Until 72 hours prior to departure: Refundable minus €150/USD$200.
Within 72 hours to departure: x
SATA IMAGINE Miles 10% 100% 125% 150%
Priority Check-in x x x ok
Exclusive Embark and Disembark x x x ok
Lounge Access x x x ok
Magazines and Newspapers x x x ok
Meal on Board ok ok ok ok

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* If the originally purchased fare is not available for the new dates, you may have additional charges.

   ok - applicable     x - not applicable