| Discount | Semi-Flex | Flex | SATA Plus | ||
| Baby Discount (0-23 mths) Without seat - 90% |
ok | ok | ok | ok | |
| Child Discount (2-11 yrs) | x | 25% | 33% | 33% | |
| Flight Changes* | Payment before the originally flight scheduled time - € 100 Payment after the originally flight scheduled time - € 150 For reservations made 48h before departure - changes are not allowed |
Payment before the originally flight scheduled time - € 50 Payment after the originally flight scheduled time - € 100 |
No-show: - Between Portugal Mainland and Azores: 38€ - Between Madeira and Azores: 27€ |
No-show: - Between Portugal Mainland and Azores: 38€ - Between Madeira and Azores: 27€ |
|
| Minimum Stay | Saturday to Sunday or 3 days |
Varies with fare class | Saturday to Sunday or 2 days |
No limit | |
| Maximum Stay 12 months |
ok | ok | ok | ||
| Hand Baggage Maximum - 6 kilos / 55X40X20cm |
ok | ok | ok | Maximum - 10 quilos 56X45X25cm |
|
| Checked Baggage Maximum - 20 kilos |
ok | ok | ok | Maximum - 30 quilos | |
| Payment At same time with credit card |
ok | ok | ok | ok | |
| Cancellation and Refund | x | Before departure - 100EUR After departure - x |
ok | ok | |
| SATA IMAGINE Miles | varies with fare class | 100% | 125% | 150% | |
| Priority Check-in | x | x | x | ok | |
| Exclusive Embark and Disembark | x | x | x | ok | |
| Lounge Access | x | x | x | ok | |
| Magazines and Newspapers | x | x | x | ok | |
| Meal on Board | ok | ok | ok | ok | |
The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* If the originally purchased fare is not available for the new dates, you may have additional charges.
| ok - applicable x - not applicable |