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Portugal Mainland – Madeira

 

 

 

  Discount Smart Value Comfort
Fare Class R, N, T, U, V, X, F G, K, W, S, H, L, P, Q Y, B, M C, D, I, J
Cabin Economy Economy Economy Economy
Baby discount (0-23 months)

90% of fare value 90% of fare value 95% of fare value 95% of fare value
Child discount (2-11 years) n/a 25% of fare value 33% of fare value 33% of fare value
Service fee Web 4€ / Office and Call Center 16€

Web 4€ / Office and Call Center 16€

Web 4€ / Office and Call Center 16€

Web 4€ / Office and Call Center 16€

Fee for Credit Card payment, Paypal or ATM (in Portugal only). Free Free Free Free
Flight Changes*

Cancellation before flight schedule time - 75€

In case of no show, 100€

Cancellation before flight schedule time - 50€.

In case of no show, 75€

Permitted with no charge.

In case of no show, 50€

Permitted with no charge.

In case of no show, 50€

Cancellation and refund* Not allowed

Cancellation before flight schedule time- 130€

In case of no show - 155€

Cancellation before flight schedule time- 75€.

In case of no show, 100€

Permitted with no charge.

In case of no show, 50€

Minimum stay No limit No limit No limit No limit
Maximum stay 12 months
12 months 12 months 12 months
Hand baggage
Weight and maximum dimensions
8kg / 55X40X20cm 8 kg  55X40X20cm 8kg  55X40X20cm 10kg  56X45X25cm
Hold baggage
Weight and maximum dimensions
23kg 35kg 46kg 64kg
Excess Baggage 4€/kg 4€/kg 4€/kg 4€/kg
Trip insurance at the payment** Yes Yes Yes Yes
Pre-Seat Normal Free Free Free Free
Pre-Seat Comfort 15€ 15€ 15€ Free
SATA Imagine Milles 25% of the milles flown 50% of the milles flown 100% of the milles flown 150% of the milles flown
Notification Service Free by text message Free by text message Free by text message Free by text message
Lounge Access n/a n/a n/a ok
Check-in at the airport Free Free Free Free
Priority Check-in n/a n/a n/a ok
Exclusive Embark and Disembark Free Free Free Free
Magazines and Newspapers n/a n/a n/a ok
Meal on board*** ok ok ok ok

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* If the originally purchased fare is not available for the new dates, you may have additional charges. The Service fee is not refundable.
**The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
***In SP flights - Sata Air Açores there is no meal on board.

 - Tickets with classes O and A has different rules, that can be checked here.

  ok -  applicable    n/a - not applicable    S4 - SATA Internacional    SP - SATA Air Açores

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.