Due to Winter Storm Juno - Northeast North America -, there will be a delay on flights S4 221 (Ponta Delgada to Boston), on Tuesday, January 27, and S4 220 (Boston to Ponta Delgada and Ponta Delgada to Lisbon), on Wednesday, January 28. For further information please contact our Contact Center at +351 296 20 97 20.
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Special Assistance

In an effort to provide maximum comfort, we offer special ground and in-flight services to passengers with unique physical needs, difficulties or disabilities. To obtain the service please request it at the time of booking or up to 48 hours before departure of the flight.

We provide special assistance to:

  • Passengers with limited mobility;
  • Visually impaired passengers;
  • Hearing impaired passengers;
  • Incubators (fee applies);
  • Stretchers (fee applies);
  • In-flight oxygen (fee applies);
  • Elderly passengers;
  • Families with young children;
  • Extra seats for fragile, oversized and similar items (fee applies).