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Job Description

Pilot officer

Crew duly qualified by the aeronautical authority to perform the functions of principal collaborator of the pilot in command, in conducting technical, administrative and commercial operations inherent to flight duty, who should be able to replace him/her with all the privileges in the role of pilot in command due to his/her incapacity or by his/her delegation of powers and under his/her responsibility.
This function requires the minimum qualification of 12th grade, completed, or an equivalent recognized by the Portuguese state.

Flight Attendant

Cabin crew, duly qualified by the Company, who works directly with the Head of Cabin in assisting passengers and technical crew, ensuring their comfort and safety according to the established rules and routines and taking into account the means available on board. (S)he is directly responsible for the service, reporting to the Head Cabin.
This function requires the minimum qualification of 12th grade, completed, or an equivalent recognized by the Portuguese state.

Ground Handling Traffic Technician

Assists passengers in boarding and disembarking and proceeds to their clearance and that of their luggage. Performs tasks related to mail export and import. Handles operational clearance and centring of aircrafts. Handles reservations and controls the acceptance and distribution of traffic. Issues, sells, checks, registers and records transportation documents and handles reimbursements. Organizes, coordinates and controls loading and unloading of cargo, mail and luggage from the aircraft. Coordinates and controls the tasks performed by ramp operators. Prepares and analyses complaints processes regarding irregularities in luggage, cargo and mail. Provides information and handles complaints by the public.
This function requires the minimum qualification of 12th grade, completed, or an equivalent recognized by the Portuguese state.

Ground Handling Operator

Performs tasks of loading and unloading and transportation of luggage, cargo and mail to and from aircrafts, warehouses and terminals, collaborating in their acceptance and delivery. Drives vehicles and towing equipment and positions aircraft support equipment. Places and removes shims. Performs the drainage of basins of the aircrafts and supplies them with drinking water.
This function requires the minimum qualification of 9th grade diploma or an equivalent recognized by the Portuguese state.

Flight Operations Officer

Prepares and makes flight plans. Ensures the tasks related to the operational clearance of each flight so that all relevant information is provided to pilots for conducting the flight in safety. Exercises surveillance and establishes communication with any aircraft in its area of operation, providing information relevant to the safety of the flight, controls slots and triggers procedures in case of emergency.
This function requires the minimum qualification of 12th grade, completed, or an equivalent recognized by the Portuguese state.

Aircraft Maintenance Technician

Performs and checks preventive and corrective maintenance of aircrafts, identifying faults or anomalies, making the repair, replacement and adjustment of equipment or components of electrical and mechanical systems and structures.
This function requires the minimum qualification of 11th grade, completed, or an equivalent recognized by the Portuguese state.

Commercial Technician / Employee

Performs tasks related to the sale of products and/or services in accordance with established procedures, ensuring customer satisfaction, with a view to their loyalty.
This function requires the minimum qualification of 12th grade, completed, or an equivalent recognized by the Portuguese state.

Administrative Technician / Employee

Performs administrative functions within the activity performed by the Company, with a certain degree of autonomy, according to guidelines previously set. This function requires the minimum qualification of 12th grade, completed, or an equivalent recognized by the Portuguese state.