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| Passengers | Weight Concept |
Piece Concept (to/from USA and Canada) |
Piece Concept (flights to/from Brasil) |
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| Allowance | Max. weight per volume |
Allowance | Max. weight per volume | Max. total weight allowance | Max. number of pieces |
Max. weight per volume | Max. total weight allowance |
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| Executive Class |
30 Kg | 32 Kg | 2 | 32 Kg (70lbs) | 64 Kg (140lbs) | 3 | 32 Kg (70lbs) | 64 Kg (141lbs) | |
| Gold Sky | +10 Kg than paid class allowance |
32 Kg | +1 piece than paid class allowance | 32 Kg (70lbs) | 64 Kg (140lbs) | +1 piece than paid class allowance | 32 Kg (70lbs) | 64 Kg (141lbs) | |
| Economy Class |
20 Kg | 32 Kg | 2 | 23 Kg (50 lbs) | 46 Kg (101.4lbs) | 2 | Out Portugal** | 23 Kg (50lbs) | 46 Kg |
| Out Brasil** | 32 Kg (70lbs) | 64 Kg | |||||||
| Babies | 10 Kg | 32 Kg | 1 | 23 Kg (50 lbs) | 10 Kg (22lbs) | 1 | 32 Kg (70lbs) | 10 Kg (22lbs) | |
The free baggage allowance is the limit in weight and/or volume of baggage that a passenger can transport as checked baggage without extra cost. Baggage that exceeds the allowance stipulated is subject to an excess baggage fee.
Volumes with weight greater than 23 Kg must be tagged as heavy baggage and the actual baggage weight should be indicated on the tag, during check-in.
To carry baggage exceeding the maximum allowable weight per volume, a reservation for excess baggage must be made at booking time. This baggage is subject to an handling fee.
All baggage must be labeled with the passenger’s name and contact information.
**Due to Brazilian government impositions, passengers starting their journey in Brazil are entitled to 2PC/32Kg each bag. However, passengers starting their journey in Portugal, are entitled to 2PC/23kg each bag. Ex:
Charter flights can accept baggage under a different rule.